For venues
Every voucher, from sale to the till.
Your team signs in at your own staff address, on a computer or a phone. One screen to find, fix and track every voucher you sell.
The staff admin. Names are examples.
Built for a busy floor.
Every voucher, at a glance
A live list with each sale since you last looked highlighted and counted. Search by voucher or receipt number, buyer, recipient, amount or date.
The full story of each voucher
Who bought it and for whom, every email sent and when, the theme, how it was paid and whether they opted in to marketing.
"It never arrived," fixed
Resend to the buyer or the recipient, correcting a mistyped address. Every resend is logged.
Red alerts
A voucher or receipt email that has not gone out is flagged, so you fix it before the guest has to ring.
Refunds kept deliberate
A purchase made in error can be refunded in one click within 48 hours. Anything later, including partial refunds, is done in Stripe, and the voucher updates itself to match. So do chargebacks.
Cancel, flag, send now
Mark a voucher cancelled or fraud with a reason, and staff are emailed a reminder to switch it off in the POS. A scheduled gift can be sent early in one tap.
Vouchers by hand
Add comps and phone orders, with or without an email, and download any voucher or receipt again at any time.
Staff rewards
Reward vouchers for your team, with their own terms and their own filter, kept apart from guest sales.
Your phone, your admin
On a phone, vouchers show as cards with the menu on screen and downloads one tap away. Most days it runs from the phone in your pocket.
Promotions
Bonus vouchers, released in one click.
Run offers such as "spend $100, get 20% back as a bonus voucher" for Christmas or Black Friday, with start and end times, a minimum spend and a cap.
- Each bonus is worked out and fixed at the moment of purchase.
- An owner or admin releases them together from one screen, and each buyer is emailed theirs.
- A reminder goes out if eligible bonuses wait more than three business days.
- One bonus per order, ever, and it is cancelled automatically if the sale is refunded or disputed.
Reporting and hand off
Clean data for the POS and the accountant.
- CSV export by date range.
- Scheduled POS export twice a week: every new voucher and its balance, emailed as a Lightspeed K-Series import file, so staff redeem at the till. Anything refunded, cancelled, disputed or flagged is held back.
- Marketing opt in list for your email tool.
- Activity log of every staff action: who, what and when.
Sales tracking
Know which ads sold vouchers.
Every step of the checkout is measured in Google Analytics, Meta and Microsoft Clarity, from the voucher page opening to the sale.
- Google Analytics ecommerce reports and funnels, ready for Google Ads conversions.
- Meta pixel and Conversions API, so a sale is credited to your ads even when the browser blocks tracking, and counted once.
- Clarity recordings with the checkout masked, to see where guests hesitate.
- Test payments never count as sales.
The right access for each person.
| Can do | Owner | Admin | Staff |
|---|---|---|---|
| View vouchers, download PDFs, resend | Yes | Yes | Yes |
| Add vouchers, exports, opt in list, activity, bonuses | Yes | Yes | No |
| Refund, change status, send now, promotions | Yes | Yes | No |
| Manage users, reset sign in, delete vouchers | Yes | No | No |
See it working.
A short demo on your phone: the guest checkout, the staff admin and the money side. Bring your questions.